Our rates start at $110.00 per month for a pool and spa combo. Spa only service starts at $75.00. (See our service breakdown under Pool Service and Maintenance)
We invoice our customers between 15th and 25th of each month.
What days do you service my pool?
We will do our best to accommodate your schedule and request. Once we set the day what works for both of us, your service day will be always on the same day. Customer will be notify at any changes.
What is your policy regarding Holidays?
If your regular scheduled service day falls on a major holiday, we will provide chemical only service on the day before or after the holiday, regardless of your service level. This will ensure, that your pool stays properly Chemed while minimizing any interruption to you.
Major Holidays are Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after, Christmas Day and New Year’s Day.
What happens when you take a vacation?
We take 4 one-week vacation per year. Vacation is taking usually off season. Spring, Thanksgiving week, between Christmas and New Year’s Day.
Do you add water to my pool?
We prefer not to add water to your pool for two reasons. First, our insurance will not cover flooding due to filling a pool. Second, filling your pool is time consuming and would be a big expense to you should we have to stay. We will gladly show you how to fill your pool.
I am having a party; can you clean my pool before?
If we know early enough we will do our best to accommodate you and come to service your pool closer to your party day with no extra charge.
How long should I run my swimming pool filtration system?
- Summer months: 6 – 8 hours
- Winter months: 4 hours per day
This is only an estimate, hours can vary on pool size
How often do I need to have my filter cleaned?
We recommend every 6 months to clean your filter. Usually in Spring, before season starts and in Fall before end of the season. We take it apart completely clean the grids or replace them if necessary.
If you can’t find your answer here, please feel free to call us during regular business hours.